Arthur was a great help we worked together on a deal for weeks and he was patient with me

(Translated by Google) DESIRE (Original) DEZI

LaCarlos was very good. He helped us and made sure that we got out of there with a car. 10/10

Beyond amazing customer service and truly a place that cares more about the customer than making a sale! Michael Lee sold me my beautiful new car, and the whole time was so accommodating to the wants and needs I had! He made sure I was comfortable when test driving, and only showed me cars that fit my budget and my needs! Truly a wonderful experience, this place is nothing like the typical car dealership; very caring and respectful! Will definitely be sending all my friends this way, especially to Michael!! Sweetest and most caring guy ever!! Went out of his ... Read More

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Google - Jun 28, 2026

Beyond amazing customer service and truly a place that cares more about the customer than making a sale! Michael Lee sold me my beautiful new car, and the whole time was so accommodating to the wants and needs I had! He made sure I was comfortable when test driving, and only showed me cars that fit my budget and my needs! Truly a wonderful experience, this place is nothing like the typical car dealership; very caring and respectful! Will definitely be sending all my friends this way, especially to Michael!! Sweetest and most caring guy ever!! Went out of his way to help me move my belongings from my old car to my new one, and made sure that I got my photo with the big red bow!!! Thank you Michael!!

Love this dealership! First time Hyundai owner and they are exceptional! ⭐️⭐️⭐️⭐️⭐️

This is one of the easiest five-star reviews I've ever written. Picture this: You're in the middle of a cross-country military move. Your SUV is packed with everything that didn't fit on the moving truck, and irreplaceable sentimental memories. Your entire family is in the vehicle. The cats are along for the ride. A tropical storm rolls in. Then your engine warning light comes on...and within 40 seconds your vehicle loses power on the interstate. ...That was us. Hyundai Roadside Assistance brought us to Serra Hyundai, where we arrived tired, stressed, and honestly wondering what kind of ... Read More

Full review text opened.

Google - Jun 28, 2026

This is one of the easiest five-star reviews I've ever written. Picture this: You're in the middle of a cross-country military move. Your SUV is packed with everything that didn't fit on the moving truck, and irreplaceable sentimental memories. Your entire family is in the vehicle. The cats are along for the ride. A tropical storm rolls in. Then your engine warning light comes on...and within 40 seconds your vehicle loses power on the interstate. ...That was us. Hyundai Roadside Assistance brought us to Serra Hyundai, where we arrived tired, stressed, and honestly wondering what kind of nightmare we were about to experience. Instead, we met one of the kindest service teams I've encountered. They welcomed our entire family, provided a comfortable place to wait, kept us informed throughout the process, and treated us with genuine empathy. Tucked away in a quiet corner of the waiting area, we finally had a chance to breathe. We recharged every battery we owned - our phones, laptops, and honestly, ourselves. Even our cats, who remained quietly in their carrier the entire time, settled in without disturbing a single customer. It was such a small accommodation, but after being stranded on the side of the interstate in a tropical storm, it meant everything. Great customer service isn't measured by how a business treats people on an ordinary Tuesday. It's measured by how they care for strangers on one of the worst days of their journey. The diagnosis was heartbreaking **but not because of Serra**. A dealership that had serviced the vehicle only days earlier had failed to properly reinstall the oil drain plug after an oil change. It eventually fell out while we were driving, draining the engine oil and leaving us stranded on the highway. See the pictures attached, they are worth a thousand words. Serra Hyundai inherited someone else's disaster. They never once acted inconvenienced. They simply got to work helping us. Businesses reveal their true culture when customers arrive on their worst day. Serra Hyundai passed that test with flying colors. Hopefully I'll never break down in Alabama again, but if I ever do, Serra Hyundai is exactly where I'd want to end up. Thank you to Roman and every member of your team for helping our family safely continue our journey.

10/10 experiment! Skyler, did such an amazing job! She was very professional and made me feel very comfortable! I definitely recommend booking an appointment with her for any car sales! Thank you for the best car shopping experience!

Edward is the man utter pleasure doing business with him

This did so good helping us with this purchase thank you

I had a great time at Serra Hyundai! Robby Lay was my salesman. He was very kind and personable. He tailored to my every need with the cars he showed me. Got me a great deal and I love my new car 🚘

Edward was extremely helpful 👍

Tim was wonderful helped me out with every thing i needed i appreciate him so much.n

Awesome salesman!

Had a great experience purchasing my car from Cody this week! Thank you for all your help!

Shane was great, had good jokes also. Come see him get you in and out 🔥

Carrington was super helpful and awesome. If I could give more than 5 stars Carrington would definitely deserve them.

Awesome experience and patience! Arthur was great with finding something that would work with my family.

Skyler is amazing! She goes above and beyond for her customers and always makes sure they feel taken care of. She’s professional, friendly, and truly cares about providing the best experience possible. I highly recommend Skyler to anyone looking for excellent service!

Try and the whole team at Serra Hyundai was amazing!! She was very patient with me and knew exactly what i wanted. The finance guy also made the financing process very smooth and was able to work with the bank to get me approved within a reasonable price. 10/10 recommend. I’d give them 100 stars if i could!

Working with Cody Hannah was a pleasant experience. As one would expect, he knows his products and the process to complete a sale. What makes him different is his personality. He is friendly with a calm demeanor. He represents Serra and Hyundai well.

Micheal Lee assisted us with the selection of our 2026 Santa Fe. He was a very curteous young man who answered all question with knowledge! Addressed all our concerns and never once pushed us to make a purchase we were not ready to make! He made the unstantple

Had a very quick and easy experience with cody! He was not pushy at all and really made us feel comfortable in our decision making would definitely recommend him to others. Very easy to work with!

We had a great experience, with Alexis Pam she helped us get a new vehicle for my daughter.

Tim Johnson is Awesome and Customer Service was 1000% out of 100

COME TO HIM!

If you are going to buy a car from this dealership go see Cody Hannah. He made the process super easy and painless and will make sure you 100% understand what you are buying

Gary Wilson in finance department is truly the best!!!!!!

Purchased a 2026 Palisade yesterday. Very impressed with this dealership, their expertise and cordiality. Shane and Dezi were our sales contacts and they took a lot of time to understand what car was best for our needs and their follow through with educating us about all the amazing high tech aspects of the car was impressive and appreciated. Would highly recommend this dealership. Great experience! Five Stars Shane and Dezi. Pattersons

Arthur has been great in the process of searching for the perfect vehicle. His fun vibe makes this experience so much easier. Everyone we have came in contact with has been so kind.

Arthur was a great help to my family

Mason English was amazing he told me he'd put me in a vehicle before I came down there and he kept his word . Great guy

If you need a GREAT SALES PERSON call Arthur at serra hyundai

Cody was our salesman and did a great job of not being too pushy while emphasizing the features the Palisade. He also worked with us on the pricing as well. Overall- we loved our experience.

Cody was great! He was helpful and accommodating!

Thx so much for my salesman Cody! He was so helpful and he handled my deal as if he was purchasing! I love my new ride!!

Dezi Vega is the absolute best! I 100 % recommend her when trying to find a vehicle that fits your needs.

Design Vega was wonderful and very helpful.

Cody was a huge help in the car buying process! Will definitely be back when I decide to buy my next car!

Great service from Arthur, 5 stars!

Lacarlos was so kind and patient

Lacarlos was great help !

Cody Hannah did everything in his power to satisfy me,and if and when I buy another vehicle, I would love for him to be my salesman.

best dealer ever !!!

Adam and his team made my first time car buying experience so easy. Adam had a car delivered to my work for me to test drive and I bought it the very next day without stepping foot into the dealership. We did all the paper work and transactions over the phone and via zoom. I WILL ALWAYS do business with him over and over. Thank yall so much for the BEST EXPERIENCE EVER!!

Cody was great to work with. If you are looking for a Hyundai salesman I would recommend him.

🌟🌟🌟🌟🌟 Great service! A special thank you to Dazy, who worked closely with us to help us get the car we wanted. She was patient, professional, and made the entire process smooth and stress-free. We truly appreciate all her help and highly recommend this dealership. Excelente servicio! Un agradecimiento especial a Dazy, quien trabajó con nosotros para ayudarnos a conseguir el carro que queríamos. Fue muy amable, profesional y hizo que todo el proceso fuera fácil y sin estrés. Agradecemos mucho toda su ayuda y recomendamos este concesionario ampliamente.

We appreciate the excellent service we received from Michael Lee, Jr and Serra Hyundai. Transactions were smooth and hassle-free. No regrets. Thank you!

dressed up nice and named my car Harvey HR-V. thank you Arthur

Arthur was kind, respectful, and honest, and he helped us find the perfect car for our daughter! He listened to our concerns and found exactly what we were looking for! He is just a great human being with a great sense of humor and a people person. We would highly recommend Serra Hyundai…go see Arthur! ⭐️⭐️⭐️⭐️⭐️

Cody was so helpful in helping me and my grandmother find the perfect new car for her!!

Edward was awesome!! Very professional and helped us find the perfect ride.

Edward was fantastic! We brought in our grandson, he’s two. He was acting his age for sure. It didn’t faze Edward at all. He was so patient and helped us find a car that we love!! ❤️

I bought my car here and it is so perfect. I worked with Skyler Cargile and she was amazing!! She was very communicative and friendly and helped me find the perfect vehicle. I was really nervous about going to a dealership and the salespeople being too pushy. Skylar was not pushy at all and just showed took me through the process of buying a car at my own pace. I definitely recommend working with her!

Cody was great. Hopefully another deal can be made.

There’s not enough stars to give this dealership. Cody was amazing, as is every single person employed here. Start to finish, from an idea to purchase- from sales to service- EVERY. SINGLE. PERSON. Whoever runs this place, hires the sales team, the service team- needs to teach a course to the masses. I had zero plan to buy both cars I’ve purchased here. I made a crazy request and this time a Cody made it happen. Didn’t waste my time, didn’t have me linger around - called me to say my expectations were exceeded. This place ... Read More

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Google - Jun 5, 2026

There’s not enough stars to give this dealership. Cody was amazing, as is every single person employed here. Start to finish, from an idea to purchase- from sales to service- EVERY. SINGLE. PERSON. Whoever runs this place, hires the sales team, the service team- needs to teach a course to the masses. I had zero plan to buy both cars I’ve purchased here. I made a crazy request and this time a Cody made it happen. Didn’t waste my time, didn’t have me linger around - called me to say my expectations were exceeded. This place isn’t normal, these folks aren’t- and in the best way. Don’t buy a car with anyone else.

Cody was very helpful and considerate.

Shout out to Justin at Serra Hyundai. I went to him looking for the exact car I wanted, and he was able to help make things happen in less than 72 Hours. He was able to source me a BMW M3 Competition in the exact spec that I wanted. During the delivery of the vehicle the front bumper was damaged, and Justin was man of his word. He told me to worry they would fix the problem, and he did! My M3 look good as new thanks Justin at Serra Hyundai!

Shane has been an absolute pleasure to work with. He has made this experience pleasant and super easy for me and my daughter. We are now ready for college. Thanks to Shane.

Shane was amazing ! He was very attentive and happy to help answer any questions that I had

Such a great experience! Arthur and Chris were absolutely amazing! Would highly recommend coming to get your next vehicle here! They worked very hard to find exactly what we wanted and were super helpful.

Arthur helped us navigate the process of purchasing 2 vehicles professionally and efficiently.

My salesperson Alexis was very helpful and friendly. She’s made sure the whole process was really easy and less stressful. I’m very thankful for her help.

Edward was a awesome salemans!

The service department was very friendly and got us back in the road quickly.

Arthur was great we had to do the credit application

My experience was very straight forward and honest on what they could make happen for me. There was an easy process of picking out the vehicle I wanted. My sales person Cody is awesome, helpful, personality is always top tier...and He always goes out of his way to try any route possible get you in the particular vehicle. This was my second time getting a car through him, so I would definitely recommend.

Codie was great! Great service with him

Justin is great to work with!

Cody handled the sale of my new car and made it incredibly easy. He listened to exactly what I wanted and didn’t try to steer me in another direction. He was helpful, supportive, and made it the most painless experience I’ve had buying a new car. Unlike most salesmen, he followed up after to make sure I was still loving the car and happily answered a few questions I had. Will be doing all business with them in the future. Thank you!

had an excellent experience at Serra Hyundai. The salesman (Mr. Cody) was professional, friendly, and made the entire process smooth and stress-free. He took the time to answer all of my questions and made sure I was comfortable with every step. I truly appreciated his honesty, patience, and outstanding customer service. I highly recommend Serra Hyundai to anyone looking for a vehicle and a dealership that genuinely cares about its customers. Thank you for making my experience a great one!!

Cody is a awesome salesman,I have bought 3 cars from him. Answer any questions about the vehicles. Always a call away , would purchase another from him.

The salesman was respectful, considerate, thoughtful and polite. Understanding I was not going to be pressured into anything. My was very impressed with the sales team.

Cody’s a wonderful salesman. I wouldn’t have had it any other way. I’m so grateful for him, still falling in love with my car months later. Brand new car, after totaling my last brand new car🫩💔, for a price within my budget. THANKS CODY, Thanks Hyundai!!

Cody was great, did everything by phone and picked the new car up was there maybe 30mins tops!

Love Hyundai! Justin Ellis is the best!

Such a special place!! Well done!!

Arthur not only helped me get into a reliable vehicle, but he also took the time to educate me on my current credit standing and how to position myself for a better future. You can usually tell when someone is just saying whatever it takes to sell a car, but that wasn’t the case. He genuinely cared about helping me understand the process and make the best decision for my situation. Going forward I look to continue doing business with him no question about it. 5 stars

Edward was very very good to work with!!

Justin was a great guy he did everything he could to help us get what we wanted

Arthur was à gréât help. I loves my service

These people are great to work with. They are helpful, knowledgeable and fair. I would recommend them to anyone looking to buy a used or new car. Dennis Painter

Excellent service and Michael Lee was a super friendly salesman!

I had a great experience at Serra Hyundai! Michael Lee was extremely helpful and patient. He made the process easy, as well as everyone else. I appreciate their hospitality!

Justin was absolutely fantastic. Made the whole process very understandable and really listened to me. Highly recommend seeking him out. 👌🏽

This place is the best, they will work hard for you. My sale man was Arthur L. Carlisle, look him up. He is very professional and will help you. You want be disappointed!

Mason was an amazing salesman! He made sure to be there every step of the way and gave great advice on what option would be best for me!

Skylar ROCKED!! I've purchased many (MANY) cars over the years and this was the easiest experience, ever!

Great experience with Serra Hyundai. Mason was friendly, helpful, and easy to work with. He answered my questions and made everything smooth and straightforward. I’d definitely recommend working with him.

Nice friendly reliable and FAST

I worked with Salesman Arthur and he definitely went above and beyond and finished everything without me even having to come in. Fast friendly and reliable. Spoke with him on a Tuesday was in a car by Friday

First time buying a car in 12 years, and Michael made the experience incredibly easy and stress-free. He met us outside, provided wonderful customer service, and connected with both me and my daughters on a personal level from the start. He genuinely treated us with care and kindness, which can be rare these days. He answered all of our questions, never made us feel pressured, and made the entire process fast and smooth. We left feeling confident and excited about our new ride. I would absolutely recommend future buyers spend time working with Michael Lee at Serra Hyundai!