Customer Testimonials

Carrington Byers at Serra Hyundai did absolutely amazing! He went above and beyond to make sure I was 100% satisfied with my vehicle while also making sure we stayed within my price range. He made the whole experience so much easier and genuinely cared about getting me into a vehicle I was happy with. I will absolutely be recommending Carrington and Serra Hyundai to my friends, family, and anyone else looking for a vehicle! Thank you so much for making this such a great experience! ❤️

Carrington Byers at Serra Hyundai did absolutely amazing! He went above and beyond to make sure I was 100% satisfied with my vehicle while also making sure we stayed within my price range. He made the whole experience so much easier and genuinely cared about getting me into a vehicle I was happy with. I will absolutely be recommending Carrington and Serra Hyundai to my friends, family, and anyone else looking for a vehicle! Thank you so much for making this such a great experience! ❤️

Arthur was of great help we test drove and had a good time

Sales person allowed passenger to ride upfront Salesperson seemed genuine and human Salesperson stayed in our price and size range

Amazing service from Michael C helped me and my family find the perfect car. Thank you to the Pre-owned Hyundai for there service 🙏 🙌🏻

My daughter and I had a wonderful experience with our salesperson Try. She was very knowledgeable, professional and kind. Loved her energy. Great place to buy a car. Come see Try @ Serra Hyundai ❤️

I had such a great experience with Try Cole at Serra Hyundai! She was incredibly pleasant, helpful, patient, and professional from start to finish. She made me feel comfortable throughout the entire process and was always willing to answer my questions and make sure I understood everything. I never felt rushed or pressured, and I really appreciated how friendly and welcoming she was. Try Cole went above and beyond to make the experience as smooth and stress-free as possible. Her positive attitude, kindness, and willingness to help truly stood out to me. It’s always refreshing to work with someone ... Read More

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Google - Aug 13, 2026

I had such a great experience with Try Cole at Serra Hyundai! She was incredibly pleasant, helpful, patient, and professional from start to finish. She made me feel comfortable throughout the entire process and was always willing to answer my questions and make sure I understood everything. I never felt rushed or pressured, and I really appreciated how friendly and welcoming she was. Try Cole went above and beyond to make the experience as smooth and stress-free as possible. Her positive attitude, kindness, and willingness to help truly stood out to me. It’s always refreshing to work with someone who genuinely cares about their customers and wants to make sure they have a great experience. I’m very grateful for all of her help and would absolutely recommend her to anyone looking for a knowledgeable, friendly, and trustworthy person at Serra Hyundai. She made what could have been a stressful process feel easy and enjoyable. Thank you, Try Cole, for being so wonderful and helpful!

Justin is the BEST salesman!!! Made purchasing my car so easy, gave the best deal!

Justin was very helpful

I recently visited the car lot and had a great experience working with Randall. He was friendly, honest, and easy to talk to. He wasn’t pushy at all and took the time to answer my questions and make sure I was comfortable with everything. You can tell he genuinely cares about helping his customers rather than just making a sale. I would definitely recommend Randall to anyone looking for a vehicle. Great guy and great experience!

Arthur was a great help i got the information I needed and it was fun

Great dealership, staff was professional

Try C is an amazing person ! Go purchase a car from her

try c got me right 10/10 highly recommend

I had a wonderful experience working with Try Cole! She was friendly, professional, and so easy to talk to. She listened to what I was looking for, found exactly what I needed, and even helped negotiate a great price. She made the entire process smooth and stress-free. I truly appreciate her excellent customer service and would definitely recommend asking for Try Cole!

Try Cole is amazing! She will provide excellent service!

Ask for Try, you will not be disappointed! She’s definitely knows her stuff!

Had a very quick and easy process with Try!!! If you need a vehicle go see Try!!!

Thanks Alexis Pham great saleswoman helpful and nice I love my new car

Great experience. Very professional staff.

Carrington was amazing and straightforward with me. Overall it was a great experience and I highly recommend him!

great environment

JT was great! I have been recommending him to family and friends!

Highly recommend asking for Javen for any car needs you have! He makes the process smooth & very enjoyable, making sure you get exactly what you are looking for. 10 out of 10 experience thanks to him.

They were so helpful and got me EXACTLY what I wanted!

Joseph Freeman was awesome, very understanding, very kind, and even went above and beyond for us. All in all we were extremely happy with his service. I plan on bringing my family here to get cars of their own if they ever plan to move to Alabama.

Best helper and got me a very nice vehicle

Dezi was the best saleswoman I've ever bought a car from. She helped me through the entire process and worked with me to get a payment that was in my budget.

JT was immaculate and one day he is going to run this place

I had an outstanding experience at Serra Hyundai from start to finish. The entire team was professional, welcoming, and made the car-buying process easy and stress-free. A special thank you to James Davoren, who went above and beyond to make sure I found the right vehicle. James was knowledgeable, honest, patient, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made sure I was comfortable with every step of the process. Excellent customer service like this is hard to find, and it's the reason I'll recommend Serra ... Read More

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Google - Aug 1, 2026

I had an outstanding experience at Serra Hyundai from start to finish. The entire team was professional, welcoming, and made the car-buying process easy and stress-free. A special thank you to James Davoren, who went above and beyond to make sure I found the right vehicle. James was knowledgeable, honest, patient, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made sure I was comfortable with every step of the process. Excellent customer service like this is hard to find, and it's the reason I'll recommend Serra Hyundai to my family and friends. If you're looking for a dealership that truly values its customers, ask for James Davoren

Joseph was great really was passionate about getting me approved and he got me approved highly recommend Joseph.

Great experience at Serra Hyundai! Robby Lay did a great job filling all my requirements to get the car I wanted. Their lot has plenty of cars to choose from, and they gave me a fair price for my trade. I found my 2025 Hyundai Palisade XRT and they made my buying experience easy! Highly recommend if you’re searching for a new car or truck!

Was looking around for a first car for my son. Had the pleasure of talking to one of the salesmen James Daveron. I asked about a thousand questions in which James had the answers to ease my concerns, seeing as though this would be my son's first financial responsibility. We still have a few appointments to attend. However, so far it looks as though we'll be back to see James. Thank you James for easing my mind

Roman and Brandon are great. I used to go here for my service. Long story short, I ended up buying a vehicle here. An issue arised and it's fair to judge a business by the outcome. Roman stepped up, which he did not even have to, and set off a chain of events that led to 100% satisfaction. I then came in contact with Brandon who went above and beyond. After this experience I would not question buying a vehicle from here again or trusting them to ensure thier customers are satisfied. Reliable business, which is hard to find these ... Read More

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Google - Jul 30, 2026

Roman and Brandon are great. I used to go here for my service. Long story short, I ended up buying a vehicle here. An issue arised and it's fair to judge a business by the outcome. Roman stepped up, which he did not even have to, and set off a chain of events that led to 100% satisfaction. I then came in contact with Brandon who went above and beyond. After this experience I would not question buying a vehicle from here again or trusting them to ensure thier customers are satisfied. Reliable business, which is hard to find these days. Thank you gentlemen, excellent work! A+++

Great working with Shane Bell today. I came in with a 2019 and leaving with a 2026. Made everything that i needed to happen, happen. So definitely someone to work with on getting a car.

Arthur got me in a car and I love it

Great customer service and amazing selection of products.

Arthur is a great help

I had an outstanding experience working with Javen Tyson. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle instead of just making a sale. He answered every question I had, was completely transparent throughout the process, and made everything smooth and stress-free. I never felt pressured, and he went above and beyond to make sure I was comfortable with my decision. If you’re looking for a salesperson who is honest, patient, and truly cares about his customers, I highly recommend asking for Javen Tyson. He made what can ... Read More

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Google - Jul 28, 2026

I had an outstanding experience working with Javen Tyson. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle instead of just making a sale. He answered every question I had, was completely transparent throughout the process, and made everything smooth and stress-free. I never felt pressured, and he went above and beyond to make sure I was comfortable with my decision. If you’re looking for a salesperson who is honest, patient, and truly cares about his customers, I highly recommend asking for Javen Tyson. He made what can normally be a stressful experience enjoyable, and I couldn’t be happier with the service I received. Thanks again, Javen!

Shane Bell beat the price of 3 other local dealerships , Great to deal with

Shane Bell was very pleasant and professional to work with

Joseph is the go to man for a car! Not only does his personality & character make it a fun experience but his professionalism of going beyond means to ensure you’re riding off the lot is top tier!!! Thank you again!

Go see Try Cole. She made the experience enjoyable and easy. Thank you for all the help.

JT and Justin were awesome

Arthur Is The Man He Will Get The Job Done Thank You So Much I Really Appreciate It For You Getting Me In A Car 🚗 He Answers All Your Questions So If You Need A Car Go And Talk To Arthur At Sierra Hyundai

Arthur was great

Joseph, did a great job working with my family- they said he made them feel better about making such a large purchase. I also really appreciated the video he made for me to be able to see the car since I could not be there. He took time to listen to exactly what I could pay and wanted for the safety of my daughter. Thank you for your support and service!

I had an outstanding experience working with Dezi Vega at Serra Hyundai of Trussville. From the moment I walked in, she was friendly, professional, and genuinely cared about helping me find the right vehicle—not just making a sale. She answered every question I had, explained everything clearly, and made the entire process smooth and stress-free. I never felt pressured, and she went above and beyond to make sure I was comfortable with my decision. If you're looking for someone who's knowledgeable, honest, and truly puts the customer first, I highly recommend asking for Dezi. Thanks again for ... Read More

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Google - Jul 25, 2026

I had an outstanding experience working with Dezi Vega at Serra Hyundai of Trussville. From the moment I walked in, she was friendly, professional, and genuinely cared about helping me find the right vehicle—not just making a sale. She answered every question I had, explained everything clearly, and made the entire process smooth and stress-free. I never felt pressured, and she went above and beyond to make sure I was comfortable with my decision. If you're looking for someone who's knowledgeable, honest, and truly puts the customer first, I highly recommend asking for Dezi. Thanks again for making my car-buying experience such a great one!

Excellent service! I would recommend javen to anyone that wants a new vehicle!

Would definitely recommend Serra Hyundai to family and friends

Arthur is the best

The entire staff was wonderful

Thank you try Cole for being very professional when get ready to trade in you will definitely be the 1st on my list

(Translated by Google) The best experience, top-notch service, and everything in my language. Truly 100% recommended. Dezi is the best Hyundai agent; she has all the information you need, providing it without shortcuts or tricks, and above all, in Spanish. Highly recommended for anyone looking for a new car and with many questions. (Original) La mejor experiencia la atención de lujo y todo en mi idioma la verdad 100%recomendada Dezi es la mejor agente que hyundai tiene toda la información que se nesecita te la proporciona sin atajos sin trucos y sobre todo en español recomendable para quien ... Read More

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Google - Jul 22, 2026

(Translated by Google) The best experience, top-notch service, and everything in my language. Truly 100% recommended. Dezi is the best Hyundai agent; she has all the information you need, providing it without shortcuts or tricks, and above all, in Spanish. Highly recommended for anyone looking for a new car and with many questions. (Original) La mejor experiencia la atención de lujo y todo en mi idioma la verdad 100%recomendada Dezi es la mejor agente que hyundai tiene toda la información que se nesecita te la proporciona sin atajos sin trucos y sobre todo en español recomendable para quien busca un carro nuevo y tiene tantas dudas

It went great he was really nice and we got a car

Carlos he was very welcoming and helpful and made everything go by smoothly

Carlos gave great service he made the process as smooth as possible!!

TIM WAS GOOD

My guy worked his magic. Thank you Tim again!

Excellent customer service! Everyone was friendly, professional, and made the entire experience easy. They went above and beyond to help, and I truly appreciate it. Highly recommend! Arthur deserves employee of the month 🎊🎉

Go see Arthur C. He will not disappoint and tell him Breona sent you . Don’t worry about no credit score go see what my guy can work out for you .

He was helpful and gave us relevant information related to the car.

Arthur was a great help to me and my friend

Dezi was so helpful with assisting me, answering my questions best experience I’ve had ever!!!!

(Translated by Google) Desire (Original) Dezi

(Translated by Google) Dezi, excellent 👌 (Original) Dezi exelente 👌

(Translated by Google) Excellent 👌 DEZI VEGA (Original) Excelente 👌 DEZI VEGA

Arthur Carlisle was very nice and all so can and pick me up

Arthur was a great help to my friend. this was her second time coming and the service he gave us was great. we loved the cup of ice on a hot day

I came to see Arthur about lowering my APR% IT WAS A INFORMATIVE TIME . he answered my questions about my trade in

We always come To Barry for our new car experience. He is the go to guy, HE GETS IT DONE...Thank you Barry.

This was the best experience I’ve ever had at a dealership. Timothy was a professional and my experience easy and quick.

Great customer service and great communication

Tim was great! Thank you so much!!!

Arthur was great help I got the information from him that I needed

Tim was patient and worked extra hard to get me into the vehicle that was perfect for me! Great experience for a first-time buyer! More than five stars!!!

Tim was good

Tim was good

Tim was good

Arthur was great he helped me get my information. And he was patient with me

Went in for service and tire rotation, they normally do well, this day was busy, I’m giving 3 stars bc I had to go back and give my vehicle back to them bc they didn’t put the correct amount of air in tires before giving me my vehicle and I had to wait again. They rotated my tires so this should have been done automatically..

(Translated by Google) DESIRE (Original) DEZI

LaCarlos was very good. He helped us and made sure that we got out of there with a car. 10/10

Beyond amazing customer service and truly a place that cares more about the customer than making a sale! Michael Lee sold me my beautiful new car, and the whole time was so accommodating to the wants and needs I had! He made sure I was comfortable when test driving, and only showed me cars that fit my budget and my needs! Truly a wonderful experience, this place is nothing like the typical car dealership; very caring and respectful! Will definitely be sending all my friends this way, especially to Michael!! Sweetest and most caring guy ever!! Went out of his ... Read More

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Google - Jun 28, 2026

Beyond amazing customer service and truly a place that cares more about the customer than making a sale! Michael Lee sold me my beautiful new car, and the whole time was so accommodating to the wants and needs I had! He made sure I was comfortable when test driving, and only showed me cars that fit my budget and my needs! Truly a wonderful experience, this place is nothing like the typical car dealership; very caring and respectful! Will definitely be sending all my friends this way, especially to Michael!! Sweetest and most caring guy ever!! Went out of his way to help me move my belongings from my old car to my new one, and made sure that I got my photo with the big red bow!!! Thank you Michael!!