John-Thomas was great! Very knowledgeable and sensitive to what I needed. Pressure free experience and very fast and efficient.
2019-12-13
I must admit I was not very excited about having to buy a new car but Everett and the team made it so much easier than I anticipated. They made sure I was happy with my purchase and fully understood all my options before I left the dealership. I couldn’t be more pleased with the service and I would recommend anyone to go see them if your looking for an easy and enjoyable car buying experience!!!
2019-11-05
I purchased a Mazda CX-5 last year from a young gentleman he was very respectful and helpful! Today I had to take my car in for a battery replacement and routine maintenance. I spoke with Adam on the phone yesterday and he informed me of pricing and what I still had under warranty. He let me know my filters needed to be replaced and showed me what they looked like. I really appreciated that. I schedule maintenance with another young lady and he called me back to give me a time and go over the d... More
2019-12-06
I did not purchase my Mazda from here, but I always bring it here for service because they are phenomenal! I do not speak “car”, but they always make sure to explain what’s going on in ways that I can understand. I live 30 minutes away, and have other options closer to my home and work, but I will continue to bring my car here because of the excellent people.
2019-10-25
Jamie made my car buying experience stress free! The customer service displayed by her was nothing less than phenomenal. It was quick & easy! I love my 2019 Jeep Cherokee!! Definitely buying my next car from them as well!!
2019-09-20
Very helpful, went out of the way to help us and make this a great experience. Barry went out of his way to make sure everything was perfect. The service manager treated us respectfully and went the extra mile.
2019-10-18
My salesman at Serra Hyundai was Eric Lawson and he was great! I felt as if I was working with a friend more than your “typical-pushy-salesman”. He kept in communication with me appropriately and fought for over a week to earn my business the right way. Sales manager Jesse understood my concerns and the finance manager Zac worked my numbers out perfectly !
2019-11-26
I absolutely loved shopping at Serra Hyundai! Jamie was so helpful and she found me the perfect vehicle match! The process was painless and I would definitely go back if I ever need another vehicle in the future!
2019-11-20
I totally recommend this place. They worked with honesty and a big big smile. I had such a great experience of buying car from here. Finance called the bank to negotiate an even lower interest rate. I am completely satisfied with my deal, and I felt welcomed.
2019-08-03
Very nice dealership. Staff is wonderful. If you’re looking to buy, see Carlos. Very personable, knowledgeable and DOES NOT apply any pressure to buy. That is rare. Answers all questions. Explains everything in detail. Leaves No question/ concern unattended. He is a super nice person and truly cares enough to make sure he puts you in the car you want.
2019-08-09